We created yellow.ai with the goal of automating the entire customer experience by combining the best of artificial intelligence and human intelligence to provide real-time resolution and on-demand fulfilment. Additionally, our solution integrates with Conversations, an Infobip cloud contact centre, whenever a conversation needs to be escalated to a live agent. Our platform makes use of an NLP (Natural Language Processing) engine that allows chatbots to understand the intent of customers and provide a fully conversational experience. By deploying chatbots, you can lower your customer support operational costs while also increasing customer satisfaction by providing support 24 hours a day, seven days a week.

Your Facebook Business Page will be integrated.īuild, test, and deploy artificial intelligence and keyword-based chatbots with the Infobip chatbot building platform.

All incoming messages go into a single inbox.

WordPress Customization with One-Click Installation.

To create a single customer profile, combine data from various sources. Our conversational services let you integrate with your existing tools/CRMs to give customers a more personalised experience. Our AI reasoner can understand customer questions and intents in multiple languages, ask follow-up questions, and provide the correct response in natural language 90% of the time.

Multi-channel (chat, email, and SMS customer service).

Within Haptik’s ecosystem of partners, integrations are available out of the box for messaging channels, live chat tools, and CRM systems. You can also track how users interact with your IVA in real-time. Create intelligent virtual assistants (IVAs) with our drag-and-drop conversation studio, then hand off to smart agent chat for more complex questions.

2 – HaptikĪccelerate your AI journey with an all-in-one platform that includes built-in domain-specific natural language models, ready-to-deploy Smart Skills, and scalable integrations. Omni-channel (email, chat, voice, social)Īre you an AI and Machine Learning enthusiast? If yes, the AI and Machine Learning course is a perfect fit for your career growth.Human escalation via agent desk integration.Back-end systems integrations (CRM, OMS, etc.) for meaningful and personalized resolutions.Sentiment analysis for contextual next best action.Reinforcement learning and ongoing optimization.Natural Language Understanding for human-like conversation.Know where your visitors are coming from and how they got there. All of the data about your chatbot’s performance is collected in one place. Before going live with the chatbot, make sure it works. YugasaBot settings allow you to customise the colour scheme of your chatbot window to match your brand.

It’s as simple as copying and pasting your company’s intro into the ‘Bot Training’ box. You can create your own chatbot for your website. The section can be accessed by multiple admins both on the web and through the mobile app.

No coding knowledge is required to manage Yugasa Bot’s intelligence. Yugasa Bot provides cutting-edge features that are one-of-a-kind and help you achieve your business objectives with ease.

Dashboard, APIs, and Integrations built-in.Using WhatsApp Chatbot Broadcast Template Messages, automate sales and support.Official WhatsApp Business API is available.In less than 10 minutes, you can create and integrate an intelligent chatbot on your WhatsApp Business account. Engage your customers on their preferred app and offer multi-agent customer service on WhatsApp. Our APIs can be used to send shipping updates, delivery reminders, payment reminders, and other notifications to WhatsApp.Upcoming Batches of Artificial Intelligence Course Training :. Artificial Intelligence Course Training & Certification.

Chatbot development company